Frequently Asked Questions

Augment is top-tier inventory management software, serving diverse businesses including retailers, e-commerce, wholesalers, and manufacturers. With robust predictive analytics, we help automate replenishment orders and optimize inventory procurement by anticipating customer demand and adapting to supply patterns.

Whether managing inventory in warehouses, retail outlets, or utilizing services like Amazon FBA, Augment offers tailored solutions to strike the balance between reducing excess stock and mitigating stockout risks

We set apart from our competition by different ways:

Leading expertise: Unlike conventional inventory solutions, our platform stands as a premier specialized solution developed over the years. Our core dates back to 2004, which has been fine-tuned to master its forecasting and inventory planning models for over two decades, ensuring reliable performance even in challenging circumstances.

Transparent and customizable forecasting: At our company, transparency and flexibility are at the core of our approach to forecasting. We believe in providing users with a clear understanding of how forecasts are generated, allowing them to customize and adjust as needed. This empowers our clients to make informed decisions based on their unique requirements and objectives.

Streamlined automated replenishment: Our platform streamlines purchasing activities, significantly reducing the time and effort required to create purchase orders. Users benefit from daily replenishment orders tailored to their specific needs, along with freshly computed forecasts for each customer reference. This efficient system not only optimizes inventory management but also frees up valuable time for purchasing teams to focus on strategic initiatives.

Of course, a certified Augment integration specialist will reach out to you to customize Augment for your system, ensuring a smooth and prosperous integration. Augment seamlessly integrates with leading e-commerce and ERP online platforms. Our API is designed to collect crucial sales data from our clients. Augment then employs its algorithms to produce a sales forecast based on the client's past data.

Yes! Inventory Management Systems may not assist you in predicting demand, automating replenishment andstrategizing your inventory procurement. However, Augment excels in these areas.

if you're utilizing an IMS yet encountering challenges with stockouts or surplus inventory, Augment is worth a try.

Absolutely, Augment is tailored precisely for this purpose. Our platform is meticulously crafted to handle the intricate task of forecasting sales and automating replenishment for complex inventories spread across various points of sale and supplied by numerous providers.

Augment seamlessly integrates all warehouses, ensuring precise forecasting for each unique setting. We understand that every point of sale presents its own set of challenges, and our platform takes into account these individual characteristics to deliver accurate insights and recommendations.

Yes, the APP has been designed for that purpose. Users can input parameters such as inventory capacity, security stock, supplier lead time, expiration dates, SKU weight and volume, price variations based on purchase quantity, etc. All these parameters will be used to suggest optimized purchase orders, taking into account the characteristics of each company.

Yes, our costumers can choose among two options:

1. Self-Implementation: Our system is designed to be user-friendly, enabling you to set it up and tailor your forecasting strategies independently if you're familiar with similar software and have the resources available.

2. Guided Onboarding (recommended): For the quickest path to success, we suggest our guided onboarding service led by our team. This streamlined process ensures a swift and trouble-free setup. Our expert team will assist you and your staff in rapidly adopting our system in a few weeks , including integrating the system, migrating data, customizing forecasting strategies, conducting tests, and providing intuitive training. This approach ensures you maximize the benefits of our system.

Yes, you can benefit from a free trial period during which you will be able to explore its main features.

An Augment expert will guide you through the platform and provide support during the integration and setup process.

At Augment, we prioritize data security above all else. All Augment communications are safeguarded with HTTPS and TLS encryption (SHA-256, RSA (1.2.840.113549.1.1.11)). We recognize the sensitivity and significance of our clients' data, and we take every measure to ensure they remain safe and protected.

Item desPricing isn't tied to the number of users in your account, so feel free to add as many team members as needed! Adding each person separately ensures everyone stays updated on new releases, receives direct responses to tickets, and allows you to track user activity in your account.cription